Refunding a Credit Balance
You might have some customers with credit balances you want to get off the books. A recently added PowerShift feature automates the process! If a customer has a credit balance, you can transfer it to a vendor in AR Adjustments Entry (RB).
When the adjustments register is updated, an AP batch is created, enabling you issue a payment to the customer just as you would pay any vendor invoice. This PowerAide details the process.
